Reviews

Big Country Amusement is great to work with from start all the way to the event date. Any phone calls or email questions throughout the whole process is answered on a timely and prompt manner. The date of the event went perfectly and smoothly. Thank you!

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Everything from finding you online, website, costumer service, signing contract, making payment, quick and courteous email/phone call responses were great!! The delivery crew arrived on time, we’re polite and quick with removal. Thanks for great service. Can’t wait for my next event.

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Great service, friendly attendants, we would highly reccomend!

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Big Country Amusements Stepped up and provided excellent Service. A little back story on this. I had scheduled to have a Mechanical Bull way back on April 2020 for a 50th Birthday party for my Sister in Law. Well, we all know what happened with everything being shut down. Who knew it would last as long as it did. Well, I lost the emails showing that Big Country had a credit for me. So once I lost those emails I thought for sure I would not be able to claim I had a credit. So skip forward to a few months ago. I receive a email from Big Country announcing they are back and ready to serve You as a sales email. I replied to them thinking they where going to be like most companies these days and say "So Sorry" its been over 2 years and tough luck on You about Your credit. Nope, Joshua from Big Country had emailed me by the next day informing me that they will stand by and honor my credit from two years ago. You don't find many companies these days that will step up like that. They could have easily said I had "NO Credit" and to bad You lost your emails to prove it. I went ahead and scheduled a New date for them to come. Let me tell You, the Fun everybody had with our Rental of a Mechanical Bull was unbelievable. Vic the attendant was awesome and very professional. He made sure that any children attempting to ride the bull where very careful in how he handled the moves so everyone could have fun. It made our Birthday Party outstanding. I will not hesitate to rent other "Rides" from Big Country Amusements.

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Outstanding employees and games!!

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They were great to work with! Friendly and professional and great team they sent to set up and work on site! And reasonably priced. I highly recommend BCA and will hire them again!

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We loved having the Gladiator Joust at our event. All who participated loved it. Big Country Amusements staff was great and was very prompt.

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I've had the pleasure of working with Big Country for years. Every event has gone smoothly, even when the weather hasn't been fully cooperative. The customer service and on site staff members are always professional and friendly and provide the highest level of service and support. I can always trust the on site staff to be on time, prepared and exceedingly friendly to all of our guests and staff. I will continue to not only hire Big Country for my events, but will recommend your services to my peers in the event planning business. I look forward to working with you again on our next event.

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Great job!

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Awesome! Great staff! Great experience from start to finish!

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Amazing service and support! We were so happy to have you at our school picnic. We will definitely use your rentals again in the future!

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The staff was great to work with. They were on time and set up went very smoothly. The petting zoo staff was excellent. They were engaging with the children and really seemed to enjoy what they were doing. We received many compliments from parishioners on the staff at the pony rides and petting zoo. We are extremely satisfied and will continue to use Big Country Amusements for our parish picnics in the future. Thank you.

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We look forward to booking all kinds of fun activities for future parties. Many people were impressed with the moon bounce and how much fun the kids had. I had only good things to say to my friends at the party who inquired, and I highly recommend Big Country Amusements to put your party over the top!

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From first contact to the last, the entire crew was friendly and professional beyond expectation. Keep up the great work!

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Josh and his team provide great service and selection. I always enjoy working with them!

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Kayla and Josh were excellent to work with! All my questions were answered promptly, and the grounds staff were excellent and very professional. We would absolutely rent again.

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I have used Big Country Amusements for many years at my school events. The staff is professional, knowledgeable and great with the children. Their equipment is clean and well kept. Thanks to this company we have had spectacular events and fun was had by all!

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Everything was wonderful. Your customer service was outstanding. I appreciate being able to book online and your prompt response was appreciated.

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As always, Big Country provided top notch customer service for our event!

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Nice staff, great communication and set up pretty quickly!

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Great setup and breakdown. Very timely. Very professional. Answered all my question prior to booking. Great value! Will definitely rent from them again.

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Fabulous experience! Professional, organized and courteous.

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Joshua and Jacob delivered truly outstanding customer service. They were incredibly responsive when problems developed with some of the equipment.

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Will and his teammate were prompt, courteous and professional. The best staff that was ever sent!

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Always great service

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The entire process from start to finish was amazing. Would definitely recommend them! And will be using them again in the near future

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Your staff was awesome. Great team. Thanks

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This is the second year in a row that I used big amusement for my sons bday and each year they were very responsive, prompt, and friendly. I will definitely use again next year for my sons bday and any other event we have.

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The truck arrived right on time and set up went smoothly. No issues with anything for the entirety of our event. The pick up was also right on time and went smoothly.

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Highly pleased with the equipment and the staff!

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I enjoy working with Big Country. Their team has superb customer service and is highly professional. I'd recommend them wholeheartedly and I plan to work with them again, and again.

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More importantly your crew, your product, and the overall customer service was outstanding. Your crew had the inflatables and games up early. They easily overcame obstacles that I thought were going to be insurmountable. Vic/Vick had great customer service skills. Both members of the crew worked hard, had excellent attitudes, and really made their part of our event easy. The inflatables were bigger and better that I imagined. I was guided to them by your representative on the phone (I forgot his name). I trusted his judgement and he picked the perfect games and inflatables for our event. We will use you again if we do this again.

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Josh, Amy, Patty & the warehouse staff are the best! Everything was a breeze from the time I walked in the door to when the party was over. I would highly recommend BCA for any party or event and will definitely be using them again!

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The area where your staffers had to drive the vehicles is somewhat tight and they did a very stellar job navigating! They were very professional and excelled even in the extreme heat. Very satisfied with everything.

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Always helpful!

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The team was great to work with. Thank you for all of your help in making our event a success!

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